Return & Refund Policy
At Rayyan Motors, customer satisfaction is our top priority. We aim to provide high-quality, genuine auto parts with a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products should be unused, uninstalled, and in their original packaging.
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The item must be in the same condition as received, with all accessories and invoices included.
Non-Returnable Items
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Electrical parts once installed or used.
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Customized or special-order items.
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Items damaged due to incorrect installation or misuse.
Return Process
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Contact our customer support team to request a return.
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Provide your order number and reason for return.
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Once approved, carefully pack the item and send it back to the provided address.
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After inspection, we will notify you about the approval or rejection of your return.
Refund Policy
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Approved refunds will be processed within 5–10 business days.
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Refunds will be issued through the original payment method.
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Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no additional cost.
Contact Us
For any questions regarding returns or refunds, feel free to contact our support team. We are always here to help and ensure a reliable shopping experience with Rayyan Motors.
Rayyan Motors reserves the right to update or modify this policy at any time without prior notice.
Return & Refund Policy – Rayyan Motors
At Rayyan Motors, we value our customers and strive to provide genuine, high-quality auto parts with reliable service. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
Returns
Customers may request a return within 7 days of receiving the product. The item must be unused, not installed, and returned in its original packaging along with the invoice. Products returned in damaged or used condition will not be accepted.
Non-Returnable Items
Electrical parts once installed or used, customized or special-order items, and products damaged due to incorrect installation or misuse are not eligible for return.
Return Process
To initiate a return, please contact our customer support team with your order details and reason for return. Once approved, securely pack the item and send it to the provided return address. All returned items will be inspected before approval.
Refunds
After successful inspection and approval, refunds will be processed within 5–10 business days using the original payment method. Shipping charges are non-refundable unless the return is due to an error from Rayyan Motors.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please inform us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no extra cost.
Contact Us
For any questions or assistance regarding returns and refunds, feel free to contact our support team. We are always here to help and ensure a smooth shopping experience.
Rayyan Motors reserves the right to update or change this policy at any time without prior notice.